I didn't get my magic link — what do I do?

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Magic links are how PlaceProfile logs you in — there's no password to forget. If you didn't receive one: Check your spam/junk folder. First-time emails from placeprofile.net sometimes land there. Mark it as not-spam so future ones arrive in your inbox. Check the email address. It needs to match the address on your account exactly. If you signed up with name@company.com and request a link to name@company.eu, you'll get nothing. Wait 60 seconds and request another. We rate-limit magic-link requests to a few per minute per email — too many in quick succession get throttled. Try a different email provider. Some corporate mail servers aggressively delay or filter automated mail. A personal address (Gmail, iCloud, etc.) gets through reliably. If none of that works, send us a message from any device and we'll help you sort it.

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I didn't get my magic link — what do I do?

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