I didn't get my magic link — what do I do?

Magic links are how PlaceProfile logs you in — there's no password to forget. If you didn't receive one:

1. Check your spam/junk folder. First-time emails from placeprofile.net sometimes land there. Mark it as not-spam so future ones arrive in your inbox.
2. Check the email address. It needs to match the address on your account exactly. If you signed up with [email protected] and request a link to [email protected], you'll get nothing.
3. Wait 60 seconds and request another. We rate-limit magic-link requests to a few per minute per email — too many in quick succession get throttled.
4. Try a different email provider. Some corporate mail servers aggressively delay or filter automated mail. A personal address (Gmail, iCloud, etc.) gets through reliably.

If none of that works, send us a message from any device and we'll help you sort it.