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What happens when I cancel?

Updated 1 day ago

At the moment you cancel: nothing visible — you keep full access until the end of the current billing period.

At the end of the period: your venue's JSON-LD is taken offline. The page at /v/{your-slug} returns a "this venue is no longer published" notice. AI assistants stop seeing your fingerprint on their next fetch (typically within 24 hours).

For 90 days after cancellation: your data is retained intact. If you reactivate, your fingerprint comes back exactly as it was — same playlists, same daypart breakdown, same atmospheric signal. No re-import needed.

After 90 days: your account and venue data are permanently deleted, in line with our privacy commitments. You'll receive an email reminder a week before that deadline so you can reactivate or export your data if needed.

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